Paul Douglas: Activity About
Paul Douglas

Member Since:
June 15th 2015
7 Posts
CatDV Web Server Status: Read Timed Out
by julio vaught 3 days ago
Hey Guys, I rebooted my Catdv server today and now my web server is down with the status Read timed out. Web Server Status: java.net.SocketTimeoutExeption: Read Timed Out any help would be greatly app
Re: CatDV Web Server Status: Read Timed Out
by Paul Douglas 1 day ago
Hi Julio, Could you please contact us at support@squarebox.com where we will be able to assist you with your query Kind Regards SBS Paul Douglas - Support Engineer - Square Box Systems Ltd
CatDV 13
by Eric Strand 10 months ago
Hey guys, I saw the press release from NAB New York about CatDV 13 but was wondering if you had additional details on release date, features, performance improvements Fingers crossed the pricing struc
Re: CatDV 13
by Paul Douglas 10 months ago
Hi Eric, if you could please send us an email at support@squarebox.com and we will provide you with further details on CatDV 13. Paul Douglas - Support Engineer - Square Box Systems Ltd
Shortcut Save (local catalog)
by Pierre Valliere 12 months ago
Is there a shortcut for saving a local catalog
Re: Shortcut Save (local catalog)
by Paul Douglas 12 months ago
Hi, Could you please send us a ticket through to support@squarebox.com so that I can show you how to set-up a short-cut for this Kind Regards Paul Douglas Paul Douglas - Support Engineer - Square Box
Watermark photo
by Pierre Valliere 12 months ago
Hi Guys, Strange question : is there a way to watermark image with CatDV
Re: Watermark photo
by Paul Douglas 12 months ago
Hi Phil, Yes, CatDV does indeed support watermarking images and videos. If you can please contact me at support@squarebox.com and I will run through the process with you. Kind Regards Paul Douglas Pau
Feature Not Working After Update - Send to Premiere Pro CC2015 Function
by Lindsay Simpson 3 years ago
Howdy, I've recently updated CatDV Pro to version 11.1.6 (previous version 11.0.7) and Adobe Premiere Pro CC 2015 to version 2015.3 (previous version 2015.0). After these updates, I'm finding that the
Re: Feature Not Working After Update - Send to Premiere Pro CC2015 Function
by Paul Douglas 3 years ago
Hi Lindsay, Could you please contact me at support@squarebox.com as I have a solution that I can send you to resolve the issue. Kind Regards Paul Douglas Square Box Systems Ltd Paul Douglas - Support
CatDV stopped working probably due to Java update
by Mark Underkofler 4 years ago
I get the following when attempting to open CatDV 11.0.7 on Mac Yosemite 10.10.3: "Although you have installed Java and the CatDV application, the following file(s) appear to be missing. Without them
Re: CatDV stopped working probably due to Java update
by Paul Douglas 4 years ago
Hi Mark, Sorry to hear that you are having issues getting CatDV to run after the latest Java update. Could you please contact me via support@squarebox.com and I will dial onto your workstation and inv
Cat DV XMLs not exporting correctly
by Dan Lewis 4 years ago
Hi All, I am having trouble exporting XMLs from CAT DV. It used to be the case that I could export an XML from a video catalog and use it to import clips into Adobe Premiere CC - however, recently the
Re: Cat DV XMLs not exporting correctly
by Paul Douglas 4 years ago
Hi Dan, Sorry to hear that you are having issues with exporting your XML files. Could you please drop us an email at support@squarebox.com and we will address your XML issue there. Kind Regards Paul D
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