Eric Dettman: Activity About Popular
Eric Dettman

Member Since:
May 24th 2016
22 Posts
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David Hague
Upgrade problem
by Kevin McCarthy 2 years ago
I tried to upgrade to V15 and got NO DISCOUNT after entering a serial#. I got an email from Magix offering me $10 off if I returned to my order. Tried again to upgrade and was told I can't use the cou
Re: Upgrade problem
by Eric Dettman 2 years ago
After clicking on the upgrade button you will be prompted to log into your MAGIX.com account. Once logged in you will be provided upgrade pricing if you have a previous version serial number of the sa
Cannot get through to sony phone tech or sales support
by Todd Zimmermann 3 years ago
I own Vegas pro 7. I am thinking about upgrading to VP13. I want to know what my upgrade price will be as an already registered VP7 user. EVERY time I try to call the number for the service center, 30
Re: Cannot get through to sony phone tech or sales support
by Eric Dettman 2 years ago
You may upgrade to Vegas Movie Studio 14 Platinum or Vegas Movie Studio 14 Suite at the release promo price, on the following landing page. http: www.vegascreativesoftware.com index.php id=461&L=52 MA
Vegas Video 14 -- Can't get Magix customer support to fix it
by Dan Benkman 3 years ago
Last November I purchased the Vegas 14 Suite -They took the money from my credit card -I get emails from Magix, but never the email they send with the serial numbers -I tried to log into my account, b
Re: Vegas Video 14 -- Can't get Magix customer support to fix it
by Eric Dettman 3 years ago
That ticket is currently open again. Thanks. MAGIX see.feel.hear.create
Vegas14: Planned fixes/enhancements -- version rollout schedule?
by Red-Rob Rothkopf 3 years ago
Hello! Can anyone working on Vegas in the Magix team comment on the planned maintenance cycle for Vegas 14 In particular, I'm wondering: When is the next maintenance release planned to roll out Is the
Re: Vegas14: Planned fixes/enhancements -- version rollout schedule?
by Eric Dettman 3 years ago
We follow Agile development methodologies and therefore do not have a set schedule for releasing updates. Rather, we release an update when we feel that the work we've done is significant enough and b
VEGAS Pro 14 Update 3 (build 201)
by Eric Dettman 3 years ago
We are happy to announce that earlier today we rolled out Update 3 (build 201) for VEGAS Pro 14. This update is packed with improvements, and all of the fixes and enhancements we've included sprang di
+1
Aleksey Tarasov liked this 3 years ago
Re: VEGAS Pro 14 Update 3 (build 201)
by Paul Berk 3 years ago
Thanks. Downloaded and installed without issue. Now we'll see what's fixed improved.
Reinstalling Magix Vegas Pro 13 on another Pc?
by Martin Leder 3 years ago
Hey there, thanks for taking the time to read this thread. Please note im not a pro at Vegas so i do not know very much about it, but already a little bit. So, my Question is, am I able to reinstall M
Re: Reinstalling Magix Vegas Pro 13 on another Pc?
by Eric Dettman 3 years ago
The current Sony EULA stipulates the license is for one user, it can be installed on 2 PCs for the same user, and cannot be used on 2 or more PCs at a time. http: www.sonycreativesoftware.com corporat
+1
Will MAGIX continue the Loops for ACID (Loops & Samples) ?
by Francois Blawat 3 years ago
Hello, I am just wondering if MAGIX will continue to make new releases and continue to sell the current Loops & Samples (what I still call Loops for ACID) With Mike S not on with Magix, I wonder where
Re: Will MAGIX continue the Loops for ACID (Loops & Samples) ?
by Eric Dettman 3 years ago
The content was part of the acquisition and MAGIX does now own it. We are still currently in a transitional state where MAGIX is implementing infrastructure for selling and activating those products.
Vegas pro 13 - track glow bad (buggy) behavior
by László Kovács 3 years ago
Hi, Until now I used Vegas pro 10. In some projects I used the "2D glow" option with blur set o 0 to draw a thin border around the image. This was for me a convenient way to draw borders. The border e
Re: Vegas pro 13 - track glow bad (buggy) behavior
by Eric Dettman 3 years ago
In project properties, do you have full-resolution rendering quality set to good or best. If it is set to best, try setting it to good. This will resolve the issue if it is due to bicubic scaling w in
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