AJA Sales Department: Activity About Popular
AJA Sales Department

AJA Video has been a leading manufacturer of high-quality and cost-effective digital video interface, conversion and desktop solutions supporting the professional broadcast and post-production markets since 1993. With headquarters in Grass Valley, Ca... [more]
Member Since:
December 4th 2004
739 Posts
100 posts500 posts
Location:
Grass Valley, CA
AJA Ki Pro Quad for playback at Trade Show
by Rob Grauert 6 years ago
Hi, Has anyone ever used a Ki Pro Quad for playing a loop at a trade show We have a 4k video loop that covers a new product from our company, and we tried to use the Blackmagic HyperDeck this past Jan
Re: AJA Ki Pro Quad for playback at Trade Show
by AJA Sales Department 6 years ago
Yes, the Ki Pro Quad may be used as a playback device for digital signage. You will need to create compatible Apple ProRes files. A guide to the appropriate settings for compatible files is found in t
Compatibility with Sony F5
by Fred Miller 6 years ago
I know that the Ki Pro supports LANC. I know that Sony F5 uses 8 pin Hirose. What I don't know is if there is a cable that works to connect these two for machine control. My goal is to be able start s
Re: Compatibility with Sony F5
by AJA Sales Department 6 years ago
The Sony PMW-F3, the Sony PMW-F5 and the Sony PMW-F55 should all share the same start stop trigger in their SDI ancillary data. Therefore, you might consider using the CONFIG 13.1 Camera Data menu par
using Kipro as playback for video roll ins?
by Shane Trowbridge 6 years ago
I've had my Kipro for a few years and love it. I've always used it to record a master ProRes of our live productions. I now have a production that involved a need to roll in video clips. I would like
Re: using Kipro as playback for video roll ins?
by AJA Sales Department 6 years ago
The Ki Pro will only recognize appropriately encoded clips. Appropriately encoded clips must have the following properties: A supported codec: Apple ProRes 422 (Proxy), Apple ProRes 422 (LT), Apple Pr
AJA Kona hardware solution
by Dennis Noel Gomez 6 years ago
Hi Guys, I'm currently looking into upgrading my old MacPro system with the new MacPro. I also use a Blackmagic Decklink Extreme card in my old MacPro. I need a new hardware solution since the new Mac
Re: AJA Kona hardware solution
by AJA Sales Department 6 years ago
You may want to look at the AJA Io XT: http: www.aja.com en products io-xt The only item from your list that the Io XT does not natively offer is analog audio input. This could be accomplished via the
Ki Pro Quad ProRes support
by lee hunt 6 years ago
Hi, We're trying to encode 4k material using ffmpeg and ffmbc so that we can use our AJA Ki Pro Quad to playback the material. For some reason the Ki Pro Quad fails to play back the encoded video Vide
Re: Ki Pro Quad ProRes support
by AJA Sales Department 6 years ago
Please consider contacting AJA Technical Support if you need assistance. Support is provided free of charge Monday through Friday between 9am and 5pm PST: http: www.aja.com en support contact -- AJA V
IO_4k
by wolfgang schabhuettl 6 years ago
hi how will it work on TB1 interface wolfgang
Re: IO_4k
by AJA Sales Department 6 years ago
Thunderbolt 2 devices are backward compatible with the original Thunderbolt devices and host computers. If you have additional questions, please feel free to contact AJA Technical Support via phone or
Io HD Ref In Flickers
by Peter Fagan 6 years ago
Inputs: VHS NTSC - IoHD Y C (have also tried Composite) Blackmagic Designs Sync Generator Reference Black (Set to NTSC) - IoHD Ref In In the IoHD Control Panel, The Ref In portion of the block diagram
Re: Io HD Ref In Flickers
by AJA Sales Department 6 years ago
Since you are working with a VHS source, you may wish to consider the use of a time base corrector (TBC). This tool would help stabilize the signal coming out of the source VHS deck before it is sent
Capturing through AJA VTR Xchange, no Audio through Kona
by steve hobbs 6 years ago
Using an AJA Kona3, I've got a Varicam 2700 shooting at 1920x1080p 29.97 fps hooked up through SDI. For Audio I have a Sony wireless Lav hooked into a Shure 3 channel mixer to convert Mic to Line leve
Re: Capturing through AJA VTR Xchange, no Audio through Kona
by AJA Sales Department 6 years ago
The KONA 3 XLRs are designed for AES EBU digital audio, not analog audio. The Shure audio mixer is likely outputting balanced analog audio, not AES EBU digital audio. Please feel free to contact AJA T
AJA Sales Department 7 years ago
New KONA, Io Express, Io XT, and T-TAP software is now available for Mac and Windows! This update brings several functionality improvements across these products.

v10.4.1 for Mac Improvements:

  • All: Increased range of H&V timing controls
  • T-TAP: Fixed a problem where Channel 8 audio was being duplicated on channels 9-16.
  • T-TAP: Fixed a problem with incorrect behavior when the Thunderbolt cable was pulled during playback.
  • KONA LHe Plus: Fixed a problem with captures when VANC was enabled.
  • IoXT: Fixed an analog audio out problem where L&R channels were swapped.



v10.3.2 for Windows Improvements:

  • Fixes issue with up-conversion during capture in Media Composer 6.0.3 and Premiere Pro 6.0.3 when using KONA 3.
  • Fixes issue with 720p23.98->1080p23.98 cross conversion giving bad video output on KONA 3.
  • Fixes issue when rendering Quicktime v210 !les at 720p resolution.
  • Fixes issue where AJA Control Panel settings are reset and not saved every time Premiere Pro or Avid Media Composer are launched
  • Fixes issue where AJA hardware is not in use by 3rd party applications and is reported as ‘In Use by Desktop’ in the AJA Control Panel
  • Fixes issue where AJA hardware is not fully released by Premiere Pro when Premiere Pro loses focus.
  • Fixes issue with desktop preview failure in Premiere Pro capture window when capturing with IoXT.



The update can be found in the Downloads section of the AJA website: http://www.aja.com/en/support/downloads/

Please be sure to read the release notes completely to ensure proper installation.

AJA Video Systems, Inc.

Sales: sales@aja.com
Support: support@aja.com

+1-530-274-2048

http://www.aja.com

--
AJA Video Systems
+1 (530) 274-2048 Intl.
(800) 251-4224 US
sales@aja.com
AJA Sales Department 7 years ago
New KONA, Io Express, Io XT, and T-TAP software is now available for Mac and Windows! This update brings several functionality improvements across these products.

v10.4.1 for Mac Improvements:

  • All: Increased range of H&V timing controls
  • T-TAP: Fixed a problem where Channel 8 audio was being duplicated on channels 9-16.
  • T-TAP: Fixed a problem with incorrect behavior when the Thunderbolt cable was pulled during playback.
  • KONA LHe Plus: Fixed a problem with captures when VANC was enabled.
  • IoXT: Fixed an analog audio out problem where L&R channels were swapped.


v10.3.2 for Windows Improvements:

  • Fixes issue with up-conversion during capture in Media Composer 6.0.3 and Premiere Pro 6.0.3 when using KONA 3.
  • Fixes issue with 720p23.98->1080p23.98 cross conversion giving bad video output on KONA 3.
  • Fixes issue when rendering Quicktime v210 !les at 720p resolution.
  • Fixes issue where AJA Control Panel settings are reset and not saved every time Premiere Pro or Avid Media Composer are launched
  • Fixes issue where AJA hardware is not in use by 3rd party applications and is reported as ‘In Use by Desktop’ in the AJA Control Panel
  • Fixes issue where AJA hardware is not fully released by Premiere Pro when Premiere Pro loses focus.
  • Fixes issue with desktop preview failure in Premiere Pro capture window when capturing with IoXT.



The update can be found in the Downloads section of the AJA website: http://www.aja.com/en/support/downloads/

Please be sure to read the release notes completely to ensure proper installation.
AJA also releases new FCPX 10.0.4 drivers.
by Jeremy Garchow 8 years ago
I feel like a reporter. Looks like it's out of beta "officially". http: www.aja.com support index.php Jeremy
+1
Andrew Richards liked this 8 years ago
Re: AJA also releases new FCPX 10.0.4 drivers.
by AJA Sales Department 8 years ago
AJA offers two versions of the 10.3 driver: a regular version and a version where the Macintosh Desktop Display mode is not enabled. This version is referred to as the NDD version. The AJA Release Not
MC 6 & Kona LHi drivers
by dan luke 8 years ago
I just tried the latest driver from AJA (10.1) and MC didn't recognize my kona card after the upgrade. I uninstalled and re-installed no difference. So I rolled back to 10.0 and everything is fine.
Re: MC 6 & Kona LHi drivers
by AJA Sales Department 8 years ago
Please refer to the reply in the AJA forum since this question was also posed there. -- AJA Video Systems +1 (530) 274-2048 Intl. (800) 251-4224 US sales@aja.com
Final Cut Pro X and Kona
by Greg Jones 8 years ago
So I installed Final Cut Pro X 10.0.3 and the Kona Drivers. I am getting video out, however it's not very responsive to editing. I'm sure this is why Apple is calling it a beta. Look forward to seeing
Re: Final Cut Pro X and Kona
by AJA Sales Department 8 years ago
While the broadcast monitoring output - and the AJA driver to support it - are both considered beta versions, please be sure to refer to the documentation that AJA has provided with this beta driver r
Closed Captioned Quicktime File With a HD DVC Pro Codec
by Daniel Dancel 8 years ago
Hello Everyone, I need to make a Closed Captioned Quicktime file with a HD DVC Pro Codec. I'm not having any luck using Final Cut Pro (V.7.03) with the VANC on in the Kona 3 Control Panel. Is this eve
Re: Closed Captioned Quicktime File With a HD DVC Pro Codec
by AJA Sales Department 8 years ago
In order to work with closed captioning, full raster HD formats are needed. You can learn more about using closed captioning, Final Cut Pro 7 and AJA KONA products via the helpful information provided
Kona Capture Card/Xena BreakoutBox LHi - Won't capture audio via HDMI cord
by Derrek Horn 8 years ago
I have FCP 7.0.3, using the Sony Z7U Camera, trying to capture my HD footage onto FCP via HDMI - It captures the video but not the audio, does anyone have any suggestions
Re: Kona Capture Card/Xena BreakoutBox LHi - Won't capture audio via HDMI cord
by AJA Sales Department 8 years ago
For AJA product related questions, feel free to contact AJA Technical Support via phone or email, Monday through Friday between 9am and 5pm PST. Based on the explanation you provided, it might be as s
News: AJA Provides Enhanced Support of Adobe CS5.5 for Mac and Windows
by Cow News Droid 8 years ago
(Grass Valley, California--June 28, 2011) AJA Video Systems, a leading manufacturer of professional video interface and conversion solutions, today released two new software updates that add support f
Re: News: AJA Provides Enhanced Support of Adobe CS5.5 for Mac and Windows
by AJA Sales Department 8 years ago
AJA has just released a new 9.0.3 software version for KONA users that solves a possible Kernel Panic problem for users working with OS X 10.6.8 (Snow Leopard). Other additional improvements are inclu
af100 and ki-pro?
by Steve Lovelace 8 years ago
Hello all- Having used an AF100 and Ki-Pro mini in tandem, I have a few "devil's advocate" observations, and I'd greatly like to know if I am incorrect on any of this - or what the workarounds are. We
Re: af100 and ki-pro?
by AJA Sales Department 8 years ago
Please contact AJA Technical Support via phone or email for assistance. -- AJA Video Systems +1 (530) 274-2048 Intl. (800) 251-4224 US sales@aja.com
External Monitoring - Question
by Jan Maitland 8 years ago
Hi all Has anyone successfully run FCP-X on an external "client" monitor without tremendous degradation to the picture I'm running on a 12-Core Mac Pro with a single 27" Cinema display, AJA Kona LHi c
Re: External Monitoring - Question
by AJA Sales Department 8 years ago
The AJA KONA X Beta drivers provide the following benefits when working with Final Cut Pro X: - the ability to ingest and output to tape using AJA VTR Xchange since Final Cut Pro X does not include Lo
+1
announced support?
by Jason Brown 8 years ago
So...now that it's out, should we be expecting announcements soon from hardware manufacturers who have worked behind the scenes with apple Or do they now scramble to figure it out like the rest of us
Re: announced support?
by AJA Sales Department 8 years ago
Final Cut Pro X is the latest update for Apple's popular non-linear editing software. It features a new user interface and boasts new, exciting features for editors. However, the way editors interact
So the big question....
by Paul Jones 8 years ago
....log and capture
Re: So the big question....
by AJA Sales Department 8 years ago
Final Cut Pro X is the latest update for Apple's popular non-linear editing software. It features a new user interface and boasts new, exciting features for editors. However, the way editors interact
Multiple Monitors and Video Monitoring Questions
by Shaun Gish 8 years ago
I've found answers to a lot of my questions before taking the plunge but three questions I still have: Are multiple monitors supported How is video monitoring handled (I'm assuming right now it isn't
Re: Multiple Monitors and Video Monitoring Questions
by AJA Sales Department 8 years ago
Final Cut Pro X is the latest update for Apple's popular non-linear editing software. It features a new user interface and boasts new, exciting features for editors. However, the way editors interact
Stuttering/Flashing/FCP Crash - AJA Kona3
by Dana Strom 8 years ago
I haven't been able to find any solutions to this issue anywhere. Here is my previous thread on LAFCPUG about this, still unresolved; http: www.lafcpug.org phorum read.php 1,259677 and here's a short
Re: Stuttering/Flashing/FCP Crash - AJA Kona3
by AJA Sales Department 8 years ago
Please consider contacting AJA Technical Support for assistance. They can be reached via phone or email between 9am and 5pm PST and the assistance is provided free of charge. This would appear to be a
AF100 Audio Sync with Ki Pro Mini
by Tom Dunn 8 years ago
I am doing a 2 camera shoot on the AF100, recording via SDI out to a Ki Pro Mini. Audio is coming into the KI Pro Mini as analog audio from a Sound Devices mixer. When I bring the footage into FCP, or
Re: AF100 Audio Sync with Ki Pro Mini
by AJA Sales Department 8 years ago
The AJA Technical Support department has called you back regarding this matter and left you a voicemail. In addition to the original test that was performed, where no a v sync issue was seen from a kn
News: AJA Releases 4K Mode for KONA 3G at NAB 2011
by Cow News Droid 9 years ago
AJA KONA 3G Now Supports True 4K Playout via Free Version 9.0 Driver Software (NAB 2011 Booth SL4420--April 11, 2011) AJA Video Systems, a leading manufacturer of professional video interface and conv
Re: News: AJA Releases 4K Mode for KONA 3G at NAB 2011
by AJA Sales Department 8 years ago
The earlier KONA 3 product received numerous features over it's lifespan including support for 2K; all free of charge via software firmware updates. The KONA 3 does not feature bi-directional BNC capa
Sad news at NAB: Michael Vitti's left us I'm afraid.
by Jerry Hofmann 10 years ago
Michael Vitti, a long time fixture in the FCP community and a great guy died instantly in Caesar's Palace of a massive heart attack. He will be missed by many. He was a very kind soul and always ready
Re: Sad news at NAB: Michael Vitti's left us I'm afraid.
by AJA Sales Department 10 years ago
Nothing could have made for a more bittersweet NAB for all of us at AJA... Like others have said, he looked in high spirits on Sunday - he was excited about the show and the new products... and then h
Switched from Cinewave to Kona- can't play clips created on old system
by scott allman 14 years ago
Hello, I recently upgraded for a G4 to G5 and switched from Cinewave to Kona and have a lot of clips I created, with Cinewave, and saved and need to use in the new system. If I play the clips in the q
Re: Switched from Cinewave to Kona- can't play clips created on old system
by AJA Sales Department 14 years ago
Hi- The KONA and Io are two separate products. The KONA 2 does have the 2vuy codec and can play Cinewave files as Gary points out, but this is not included with the Io. Always feel free to contact our
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